Reference

What You Agree To When You Use totot12

These terms set out the rules that apply to your account, your deposits via DANA, OVO, or GoPay, and how you access our lobby — whether you're in Yogyakarta or anywhere else in Indonesia where local law permits.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsApplicable law and eligible regions
totot12 What You Agree To When You Use totot12
CONTACT OUR TEAM

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to dispute a transaction made via DANA, OVO, or GoPay, our support team handles term-related questions through three channels. We respond in English and can help you understand how a specific rule applies to your account situation.

Live Chat Open the chat widget from any page in your account area. Our team picks up term and account queries around the clock, including wallet and transaction questions.
Email Support Send a detailed message to our support address for written confirmation of how a term applies to your account — useful for withdrawal disputes or account review questions.
Account Help Centre Browse the Help Centre inside your account for answers to common terms questions — including deposit rules for DANA and OVO, and what triggers an account review.
HOW WE HANDLE YOUR DATA

Account Security and Your Rights Under These Terms

These terms are not just rules we set — they also define what we owe you. Here is how we handle the four areas that matter most to your account: data handling, cookies, account security, and how to request a change or correction to your account record.

Data Handling

We collect only the account data needed to process your DANA, OVO, or GoPay deposits and verify withdrawals. We do not sell your personal data to third parties outside of payment processing.

Cookies and Session Data

We use session cookies to keep your account active across your mobile browser and to remember your last lobby position — including open game pages like Aviator or Live Dragon Tiger Prestige.

Account Security

Your account is protected by OTP verification on login. If you change your registered phone number or wallet details, our team will verify the update before it takes effect on your account.

Corrections and Requests

To correct your account name, update your linked e-wallet, or request a record of your transaction history, contact our support team via live chat or email with your account ID ready.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet deposits to account review and data requests.

Yes. Any deposit or withdrawal made through DANA, OVO, or GoPay falls under these terms on our side. The wallet provider's own rules govern what happens inside their app.

Multiple accounts linked to the same person or e-wallet break our terms. We will pause both accounts and ask you to contact support before either can be used again.

We may update these terms at any time. We will post the revised version on this page. Continued use of your account after the update means you accept the new terms.

Contact our support team via live chat or email with your account ID. We will compile your transaction records and send them to your registered contact within a reasonable period.

Activity that conflicts with these terms — such as mismatched wallet names, unusual transaction patterns, or multiple account attempts — can trigger a review. Our team will notify you and explain the next step.

Access to our platform and the services covered by these terms depends on local law in your region. Where local law does not permit access, these terms do not apply because you cannot use the account.